Shipments and returns In no event will Electronic On Demand accept return of and/or issue any refund for purchases made other than through the Website. Products purchased through an authorized retailer must be returned and refunded through the location from at which the products were purchased. You have the right to withdraw from the purchase agreement with Electronic On Demand and to return any new unused item purchased through the Website for a refund without giving any reason up to fourteen (14) days following the receipt of the item purchased.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from the purchase agreement by contacting Electronic On Demand Support. If you withdraw, Electronic On Demand will reimburse to you all payments received from you, minus the costs of shipment, and deduct a 15% restocking fee, within fourteen (14) days from the day you inform us of your decision to withdraw. However Electronic On Demand will not reimburse you for any supplemental costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us at the time of purchase. If you elect to withdraw, you must return the new, unused item purchased to Electronic On Demand within fourteen (14) days of notifying us of your election.
We may withhold reimbursement until we have received the purchased item. No refunds will be issued for items not returned within fourteen (14) days of notifying Electronic On Demand that you would like to return the items for a refund. You agree that you will be responsible for the cost of return shipment in the event you elect to withdraw from the purchase agreement and to return an item for a refund. Because of the nature of the products sold through the Website, for sanitary reasons, Electronic On Demand accepts returns of and will issue refunds only for new and unused devices. If the tamper proof seal is broken we will be unable to accept the returned product and we will not issue a refund. California Residents. The provider of services is set forth herein. If you are a California resident, in accordance with Cal. Civ.
Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210 or (916) 445-1254. 10. DAMAGED / INCOMPLETE / INCORRECT ORDERS You have a legal guarantee of conformity in connection with items purchased through the Website. You agree to immediately inspect any goods purchased upon receipt of your purchase order. Please report damaged, incorrect, or incomplete orders to us immediately. If you received an order shipped from Electronic On Demand that is damaged, incorrect, or incomplete, please contact Electronic On Demand Support immediately to explain the problem with your order and to request a refund or replacement goods Electronic On Demand may require you to return damaged items, in which case Electronic On Demand will pay for the cost of return shipment.
Electronic On Demand does not repair damaged devices nor does Electronic Demand provide spare parts for repair. RISK OF LOSS: All items purchased from Electronic On Demand are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Signature will not be required on any shipments unless specifically requests for an additional fee. Please make sure that you will be available for delivery to accept the package. If an item is marked as delivered by the shipper and the customer claims non-receipt, Electronic On Demand will not be held responsible and the customer agrees to hold Electronic On Demand harmless. 11. PRODUCT RESALE OR OTHER EXPLOITATION PROHIBITED You agree not to sell, resell, distribute or make available to others, or otherwise use or exploit for any commercial purposes (including, without limitation, in contests, sweepstakes and/or giveaways) any portion of any Products or services purchased from this Website or otherwise obtained from Electronic On Demand or a Electronic On Demand representative without prior written permission of an authorized representative of Electronic On Demand.
Any person or entity that sells, resells, distributes or makes available to others, or otherwise uses or exploits any Products or services for commercial purposes without such prior written permission will void the product warranty and may be subject to civil action and/or criminal penalty, as prescribed by law. 12. COMPLIANCE WITH LAW; INDEMNIFICATION You agree that your use of any Products and/or Electronic On Demand services will comply at all times with all applicable laws and regulations, in all relevant jurisdictions, including without limitation laws and regulations related to product use; resale; and marketing, advertising, and/or other forms of promotion.